This qualification is for persons who wish to participate in a range of complex Marketing, Sales and Promotions work activities relating to Business Services Industry. The individuals targeted are the technical/specialized independent worker who will be able to perform the task with limited supervision. The knowledge and skills components are geared to the specific Job qualifications listed below.

These competencies will provide holistic training and assessment for the related task within the industry. Areas of focus within the qualification plan include: clusters relating to the skills development of (Intermediate) Language and Communication; (Advanced) Information & Technology; Techniques for Customer Engagement; Marketing Activities; Sales Coordination; Promotions and Merchandizing activities

Persons who complete this qualification can be employed in the following jobs:
 Job titles: Sales Representatives/Executive; Retail Merchandiser; Marketing Officer/Executive; Promotion Executive; Marketing & Sales Executive;
Marketing & Promotions Executive

After achieving the BSB20416 Certificate in Marketing & Sales Promotions Operations, individuals could progress to BSB30316 in Marketing & Sales Promotions Operations Level 3 or select from the wide range of other qualifications in the broader Business Services industries.

• Listing ID: 3936
• Institution Category: Specialised Institutions
• Institution Type: Public
• Field of Study: Business Administration
• Awarding Body: NCTVET
• Qualification Level:
• Education Sector: Technical and Vocational
• Qualification Code: BSB20416
• ISCED Code: 04 Business Admin& Law, 041 Business Admin, 0414 Marketing & Advertising
• Qualification Developer: NCTVET Standards & Assessment Development Unit
• Quality Assurance Body: NCTVET
• Entry Requirements: BSB10316 – Marketing & Sales Promotions Operations Level 1
  Individuals may enter level II Certification in the Business Services Industry with relevant level II vocational experience and qualification. Where lower-level qualification plans exist, these MUST be completed.