HEART/NSTA provides skilled and competent workers through institutional-based training programmes or through their ‘on-the-job’ training approaches such as the National Service Corps, and School-Leaver Training Opportunity Programme. They also provide employers with customized workforce solutions for their businesses.

For individuals, the following services are provided:

• Assessment, training and certification
• Work experience
• Volunteering and mentorship opportunities
• Adult continuing education
• Career mentorship and guidance
• Professional development services
• Start-up funding for small business

The programmes are carefully crafted to address the training needs of a wide spectrum of young prospective Jamaican employees and entrepreneurs, as well as employees already incorporated within the Jamaican workforce.