This qualification is for persons who wish to participate in the Information and Communication Technology sector. It includes a range of work activities relating to entry-level networking persons. A network technician maintains local area networks (LANs) and wide-area networks (WANs) for network connectivity, security, and performance. These individuals will be required to work under close supervision and are given clear directions on how to complete the tasks. The knowledge and skills components are geared to the specific task assigned.

Persons who complete this qualification can be employed in the following jobs:
 Job title: Network Support Technician/ Network Technician
 Career path – articulation and specialization
After achieving this ITI20416 Certificate in Network Service and Support, individuals could progress to a wide range of other qualifications in the Information and Communication Technology industry.

• Listing ID: 3948
• Institution Category: Specialised Institutions
• Institution Type: Public
• Field of Study: Information Technology
• Awarding Body: NCTVET
• Qualification Level:
• Education Sector: Technical and Vocational
• Qualification Code: ITI20416
• ISCED Code: 06 Information & Communication Technologies- 061- 0612 Database & Network design & Administration
• Qualification Developer: NCTVET Occupational Standards Development Department
• Quality Assurance Body: NCTVET
• Entry Requirements: Data Operations Level 1 or Computer Service and Support Level 2
  Individuals may enter level II Certification in Network Service and Support with relevant level vocational experience and qualification. Where lower-level qualification plans exist, these MUST be completed.