This qualification is for persons who wish to pursue a career in the Food and Beverage Restaurant Management Services as a team leader/ shift leader/ captain. This qualification focuses on more complex competencies geared towards preparing the shift leader to execute the job function effectively in
the Food and Beverage Restaurant Management Services. These competencies are captured in the clusters under the caption heading of Effective Communication, Food Safety Practices; Food and Beverage Services, Customer Services, ICT and Computation Skills and Entrepreneurial Skills.

Persons who complete this qualification can be employed in the following job:
 Career Path – articulation and specialization
After achieving this THH20418 Certification in Food and Beverage Restaurant Management Services individuals may progress to THH30218 Food and Beverage Restaurant Management Services Level 3 or select from a wide range of other qualifications in the Tourism and Hospitality industry.

• Listing ID: 3882
• Institution Category: Specialised Institutions
• Institution Type: Public
• Field of Study: Hospitality
• Awarding Body: NCTVET
• Qualification Level:
• Education Sector: Technical and Vocational
• Qualification Code: THH20418
• ISCED Code: 10 Services- 101 Personal Services- 1013 Hotel, Restaurants and Catering
• Qualification Developer: NCTVET Occupational Standards Development Department
• Quality Assurance Body: NCTVET
• Entry Requirements: THH10118 in Food and Beverage Restaurant Services Level 1
  Individuals may enter level 2 Certification in Food and Beverage Restaurant Management Services with relevant level 1 vocational experiences and qualifications. Where lower-level qualification plans exist, these MUST be completed.